Privacy Policy

The controller of your personal data is:

• Pulsar Solutions s. r. o.
• Company ID (ICO): 19103417
• VAT ID (DIC): CZ19103417
• Registered office: Thamova 221/7, Karlin, 186 00 Prague 8, Czech Republic
• Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 398055

For any questions regarding the processing of your personal data, contact us at svetlana.margetova@pulsar-solutions.com.

2.1. Personal data means any information relating to an identified or identifiable natural person. We process the following categories of personal data:

• Identification data: name, surname, company name, job title;
• Contact data: email address, phone number;
• Technical data: IP address, browser type, device information, cookies;
• Usage data: information about how you use our website and services;
• Communication data: content of messages sent through our contact form.

2.2. We do not process special categories of personal data (sensitive data) as defined in Article 9 of the GDPR, including data concerning racial or ethnic origin, political opinions, religious beliefs, or sexual orientation.

3.1. We process your personal data on the following legal bases under Article 6(1) of Regulation (EU) 2016/679 (GDPR):

• Performance of a contract (Art. 6(1)(b) GDPR)
  Processing necessary for the performance of a contract or pre-contractual negotiations -- providing our services, managing your account, communicating about your subscription.
• Consent (Art. 6(1)(a) GDPR)
  Processing based on your explicit consent -- sending marketing communications, newsletters, and placing non-essential cookies. You may withdraw your consent at any time.
• Legitimate interest (Art. 6(1)(f) GDPR)
  Processing necessary for our legitimate interests -- improving our services, website analytics, fraud prevention, and ensuring network security.
• Legal obligation (Art. 6(1)(c) GDPR)
  Processing necessary for compliance with legal obligations -- tax and accounting obligations, responding to lawful requests from authorities.

4.1. Your personal data may be shared with the following categories of recipients:

• Hosting and cloud service providers (data storage and processing);
• Analytics services (Google Analytics) for website usage analysis;
• Email service providers for communication delivery;
• Accounting and legal advisors as required by law;
• Public authorities when required by applicable legislation.

4.2. All processors are contractually obligated to protect your personal data and process it only according to our instructions and in compliance with the GDPR.

5.1. Some of our service providers may process your personal data outside the European Economic Area (EEA).

5.2. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or the recipient is located in a country with an adequate level of data protection as determined by the European Commission.

6.1. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contract-related data: for the duration of the contractual relationship and 3 years thereafter;
• Accounting and tax documents: 10 years as required by Czech law;
• Marketing consent data: until you withdraw your consent;
• Website analytics data: up to 26 months.

6.2. After the retention period expires, your personal data will be securely deleted or anonymized.

7.1. Our website uses cookies -- small text files stored on your device -- to ensure proper functionality and to analyze website traffic.

• Essential cookies: necessary for the website to function correctly. These cannot be disabled;
• Analytical cookies: used to understand how visitors interact with the website (Google Analytics). These are placed only with your consent.

7.2. You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

8.1. Under the GDPR, you have the following rights regarding the processing of your personal data:

• Right of access (Art. 15 GDPR) -- to obtain confirmation of whether your data is being processed and to access it;
• Right to rectification (Art. 16 GDPR) -- to have inaccurate or incomplete data corrected;
• Right to erasure (Art. 17 GDPR) -- to have your data deleted when there is no longer a legal basis for processing;
• Right to restriction (Art. 18 GDPR) -- to restrict the processing of your data in certain circumstances;
• Right to data portability (Art. 20 GDPR) -- to receive your data in a structured, machine-readable format;
• Right to object (Art. 21 GDPR) -- to object to processing based on legitimate interest or for direct marketing;
• Right to withdraw consent -- you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

8.2. To exercise any of these rights, contact us at svetlana.margetova@pulsar-solutions.com. We will respond to your request within 30 days.

9.1. If you believe that the processing of your personal data violates your rights or the GDPR, you have the right to lodge a complaint with the Office for Personal Data Protection (Urad pro ochranu osobnich udaju, www.uoou.cz), Pplk. Sochorova 27, 170 00 Prague 7, Czech Republic.

10.1. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10.2. These measures include encryption of data in transit and at rest, access controls, regular security audits, and employee training on data protection.

11.1. We do not carry out automated decision-making, including profiling, that would produce legal effects concerning you or similarly significantly affect you, as referred to in Article 22 of the GDPR.

12.1. We reserve the right to update this Privacy Policy at any time. Changes become effective upon publication on our website.

12.2. We will inform you of any material changes via email or a prominent notice on our website.

12.3. This Privacy Policy is effective from July 1, 2024.